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The Residence Hotel
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Warm Slice of Parisian Heaven
My wife and I stayed here for our anniversary and were delighted! Terry and her staff were warm and helpful from our first contact throughout the trip. The hotel is a true hidden gem. The French Studio was a perfect slice of Paris, where we were married. The lobby is plush, bright, inviting, “richly appointed” as they say. Terry herself was a great resource, open and honest about Aspen restaurants and attractions and was truly interested in our feedback as well. Our studio was charming, surprisingly large, and reminiscent of so many touches of Paris. I’ve been summering in Aspen and skiing there for almost 40 years and couldn’t believe how fresh and rich her accommodations made Aspen feel to us. We will absolutely make every effort to stay with her every time we visit going forward!
Not flexible with schedule
Was not able to stay here, I tried to cancel my reservation 3 weeks in advance, said they could not cancel in less than one month, they kept my deposit and charged me for 3 nights (at a premium). This was early October, not a busy time. So I don’t recommend booking at the hotel. My booking was not through some “special” rate.
Response from staff
I’m very sorry Mr. Gerry B. could not stay the weekend of Oct. 7th, 2017. My hotel only has 7 suites and during Sept and Oct. we are almost full. Even one late cancellation can be difficult to resell, as we do not have walk in traffic.
I told Mr. B. that if I could resell it, I would refund his money……(I am the only who does that in town.) but, I asked him to stay in touch with me.
He did not stay in touch with me.
His room rate was 199 per night, the lowest rate I have during the whole year. My cancellation policy is very clear. It is the same policy every hotel in town has.
I am sorry he couldn’t stay, he never told me why he was cancelling. I was not able to rebook his suite.
I am such a small operation, but I was going to offer him a credit for a year when he called back…..but after this unkind review, I have changed my mind.
Aspen’s Hidden Gem
This hotel is magical! If you are into ambiance, this it the place to be. Did I also mention convenient? Its drop dead center in middle of town, walking distance to ski, great restaurants and Aspens notorious shops.
Terry is a doll and has been in Aspen for many years. She was very communicative and even helped us with some special dinner reservations 🙂 I love meeting new people when I stay somewhere I’ve never been and Terry is a memorable woman!
She gave us a tour of a few of the suites and each room has a wonderful theme. There is a French room, English room, and the Ralph Lauren suite, where I stayed with my husband and parents. The suite is quite large and we had the best time having wine and lighting a fire on a snowy day.
I would highly recommend this boutique hotel for its location, price and ambiance. You will want to photograph every step of the way!
Thanks Terry, we will be back next Spring!
Eclectically, yet tastefully designed gem in the heart of Aspen!!!
My group of friends stayed in the Ralph Lauren Suite at the Residence Hotel for two nights (Friday and Saturday). The owner/manager, Terry, could not have been more accommodating throughout our stay. As we did not arrive until nearly midnight because of an airport closure, she allowed us to stay a bit later on Sunday prior to check-out. Further, it is hard to imagine anyone who could be more knowledgeable on anything Aspen related, including restaurants, bars, and on and off-mountain activities. We could not have been more appreciative of all the suggestions that Terry gave us!
The room itself was perhaps the most unique I have ever experienced. Terry has outfitted it with so many interesting pieces of furniture and artwork that I could have just stayed inside for two days taking pictures. I have no doubt that the other rooms are equally intriguing.
From a location perspective, we could not have chosen a better spot. The hotel is within a few minutes walk of everything worthwhile in Aspen, including of course Aspen Mountain and the Silver Queen Gondola.
Thank you for such a wonderful (albeit short) stay!
A delightful experience
What a beautiful hotel. So different from the big chain type hotels. Reminiscent of a bygone era, the eclectic mix of antique furniture and a clever blend of old and new, made this stay one of the most enjoyable ever. The bed was so comfy and made for a good night’s sleep; all the more pleasurable by its beautiful, fresh bed linen and spotless presentation. A truly high standard experience for those wanting a more interesting hotel. Highly recommend.
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